Telephone answering service


Would you like your own receptionist or secretary but cannot afford the outlay, or do you have a busy reception where some calls are not being answered? Then let Onestop Secretarial help!

Whatever your business, let Onestop Secretarial act as your Virtual Office. Our service is ideal for the home worker or business requiring part or complete secretarial support. We can also offer phone call overflow facility for companies when your switchboard or reception is busy, or outsource your phone answering and secretarial facility completely.

How does a ‘Virtual Office' work?

telephoneOur telephone management system is programmed to hold your company’s telephone number. When a call comes in on your number, or diverted from your existing number, our secretaries know its your company the call is for. Your calls are answered professionally using your company's name and personalised greeting pre-agreed by you.

For each call received we will take a message which can be relayed to you by phone, email, fax, text, voice mail or noted on our message system ready for you to phone or pop in and collect. For those all important calls we can patch directly to your mobile, office or home. We can also screen those unwanted calls.

Onestop Secretarial will provide you with your own business telephone number to use on your stationery and marketing material. If you have an established phone number and are reluctant to change, we can arrange for a simple divert from your existing number to us.

Our service allows you more time to work on making your business more profitable, knowing your company is being represented in a truly professional way.